Frequently Asked Questions
about the Chimney Cakes / Kurtos Kalacs Ovens / Grills / Machines & MIX
How do I find your Kurtos Training Center?
Our Kurtos Training Center is situated in Gabrovo, Bulgaria (a small country in the European Union). The nearest international airport is Sofia Airport (200km from Gabrovo). If you rent a car, you can add the following address in the navigation: bul. Mogilyov 2, Gabrovo 5300, Bulgaria or GPS coordinates: N42.881152, E25.313361.
How do I store the Chimney Cake Mix?
Do your ovens have warranty?
What is the final price with shipping included?
You can visit our online shop, choose and customise the products you want to buy, then go to the Shopping Cart, choose your shipping destination and find out the final price with the shipping costs. If you can't find your shipping destination or you want to double check the shipping costs, feel free to contact us. We will assist you to find the best possible solution. Please note that import duties, taxes and charges are not included in the item price or shipping cost. These charges are buyer's responsibility. Please check in your country's customs office to determine what these additional costs will be.
How many Kurtos Kalacs could be prepared from 1 bag/box Chimney Cake Mix?
Our Chimney Cake Mix is highly concentrated. Normally it is packed in PE-lined multilayer paper bags of 15kg. From one 15kg bag you can prepare 755pcs BIG Chimney Cakes (180g each) or 1510pcs CONE, SMALL or SLIM Chimney Cakes (90g each).
Who is the Kurtos Kalacs Oven's manufacturer and what is the place of origin?
Is the payment method safe and how to be sure that the purchased goods will be delivered?
We accept Credit / Debit CARDS, PayPal, Bank Transfers, Wise, etc. PayPal is the most secure payment method, because they offer Purchase Protection. It means that if you don't receive the item that you ordered, you may qualify for Purchase Protection, and PayPal will reimburse you for the full purchase price.